Frequently Asked Questions
Everything you need to know about your Access Denied gear.
What is the typical shipping time for high-performance gear?
Standard domestic shipping takes 3-5 business days, while express shipping options are available at checkout if you need your equipment for an upcoming competition.
How do I ensure I am ordering the correct size for athletic apparel?
Please refer to our comprehensive Size Guide located on each product page. We provide specific measurements for chest, waist, and inseam to ensure a perfect aerodynamic fit.
What is your return policy for used sports equipment?
For hygiene and safety reasons, we only accept returns on items in original, unused condition with tags attached within 30 days of purchase.
Does Access Denied offer international shipping?
Yes, we ship our premium sports gear worldwide. Shipping costs and delivery timelines vary based on the destination country and local customs processing.
How should I care for my technical fabrics to ensure longevity?
We recommend machine washing in cold water on a gentle cycle and air drying. Avoid fabric softeners and bleach, as these can break down moisture-wicking fibers.
Are your products covered by a manufacturer's warranty?
All Access Denied hardware and equipment come with a 1-year limited warranty against manufacturing defects to ensure you can train with total confidence.